RSPCA
QLD Inc - Privacy Policy
At RSPCA Qld Inc, we believe that an individual’s right
to privacy is of paramount importance. We are committed to protecting
the personal information we collect, and we are bound by the National
Privacy Principles contained in the Privacy Act.
What personal information do we collect, and why?
The information that we collect about you depends on your interaction
with us. For example, we may collect:
(a) names and contact details of persons uploading, entering or
reporting dog bite incidents to this website;
(b) relevant details of individuals who have been bitten by dogs;
(c) details of the dog responsible for the bite incident;
(d) details of the owner of the dog if available; and
(e) details of the circumstances, including clinical treatments
where relevant, surrounding the dog bite.
The main purposes for our collection of personal information are
to collate accurate and complete national data on dog bite incidents,
to offer community awareness and educational programs to reduce
the frequency of dog bites, and to lobby all levels of government
to find better ways to prevent dog bite incidents.
How do we collect personal information?
Information may be collected and stored about you if you complete
an online application or other type of form, provide us with your
email address, or access and use our services through our web
site.
When you visit our website it sends a “cookie” to
your computer. A cookie is a small piece of information stored
on your hard drive which tells us your computer has accessed the
web site, but does not identify you unless you have provided us
with your personal information such as your name or email address.
If you do not want us to use cookies, you can set your browser
to reject them.
Further, we collect personal information from local council members,
public authorities, veterinarians, doctors and hospital staff,
where those individuals apply to become users of the web site,
satisfy our application requirements, and agree to be bound by
our terms and conditions (‘Authorised Users’). Authorised
Users may then access and upload onto the web site personal and
sensitive information relating to dog bite victims, dog owners
or other relevant individuals.
Will we give your personal information to anyone else?
We do not sell, rent or trade personal information about you to
or with any third parties. Any information you provide to us,
whether via our web site, during phone calls, visits to refuges
or from written correspondence, will be retained and used by us
solely for the purpose of conducting our business and providing
related services.
We may disclose de-identified statistical information to relevant
government agencies or the public. Our service providers such
as IT contractors or web site developers may also have access
to your personal details, only if this is necessary to achieving
our primary purpose of providing a community service. From time
to time, we may also be required by law to provide personal information
to law enforcement agencies.
Is your personal information secure?
We take all reasonable measures to ensure that your personal information
is stored and secured safely to protect it from misuse, loss,
unauthorised access, modification or disclosure. This includes
using electronic and physical security measures. To protect your
privacy and security of information when viewing areas of this
web site which are protected by password, we ask that you do not
reveal your password to others and do not record the password
on papers indicating your Bite File membership.
We may provide links to third party web sites, but since we do
not control those sites, we encourage you to view the privacy
policies posted on those sites. RPSCA Qld Inc. is not responsible
for any practices on linked web sites that might breach your privacy.
Do you have any queries about your personal information?
If you wish to know the personal information we hold about you,
please submit a request for access in writing to the contact details
below. Usually, we will provide you with a photocopy or printout
of the information requested. However, we may charge you a reasonable
fee for providing you with copies of the information, if complying
with your request requires considerable time or expense on our
part.
Please let us know if the information we hold about you is incorrect
or incomplete, as accuracy of information is important to us.
Upon receiving your feedback, we will take reasonable steps to
update and correct the information promptly.
Please note that our Privacy Policy may change from time to time.
If you have questions about our policy, or concerns about the
way in which we handle your personal information, please contact
us at the address set out below:
Contact: The Privacy Officer
RSPCA Qld Inc
Address: PO Box 6177
Fairfield Gardens, Qld 4103
Telephone: 07 3226 9935
Facsimile: 07 3848 1178
Email: admin@rspcaqld.org.au
